What happens if the bank or insurance company does not accept the recommendation of the Financial Services Ombudsman?
Are there any time limitations with regard to filing a complaint?
Can someone else complain on my behalf?
Why do I have to put my complaint in writing?
If I still remain dissatisfied with the matter after it has been determined by the Office of the Financial Services Ombudsman, can I go to court?
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Do I need a lawyer?
What is a small business?
If I need further details or clarification on any of the above questions, whom can I contact?
Do I have to pay for the services of the Obmudsman?
What is the purpose of the Financial Services Ombudsman?
Which are the participating insurance companies?
Which are the participating commercial banks?
Which are the participating non-bank financial institutions?
