News

Trinidad and Tobago Securities and Exchange Commission – Community Road Show

October 8, 2026

“Understanding Cyber Threats and Financial Fraud to Stay One Step Ahead”

April 23, 2026

In case you missed the NFLP’s second instalment of its Money Conversations Series, held on, Tuesday, April 21, 2026. “Understanding Cyber Threats and Financial Fraud to Stay One Step Ahead”

Unauthorised Drivers 2

March 19, 2026

An unauthorised driver, according to the insurance industry, generally refers to a person who drives a motor vehicle without the consent or permission of the owner

Digital Transactions

September 9, 2024

Having a challenge wiht a digital transaction? OFSO is here to help?

Unauthorized Drivers

January 16, 2024

An unauthorized driver, according to the insurance industry, generally refers to a person who drives a motor vehicle without …

Office of the Financial Services Ombudsman Opens its Tobago Office

September 15, 2023

On September 15, 2023 the Office of the Financial Services Ombudsman(OFSO) opened its Tobago office to reestablish a presence for the convenience of the Tobago public. This milestone achievement was commemorated with a symbolic ribbon cutting ceremony on location at the Victor E. Bruce Financial Complex, Post Street, Scarborough Tobago.

Selected Performance Statistics

January 20, 2023

OFSO Annual Breakfast Meeting 2019

August 5, 2019

OFSO Annual Breakfast Meeting video presentations. Please click on the individual images to view.

Annual Breakfast Meeting – Speech by the Financial Services Ombudsman 2018

December 10, 2018

Welcome to our annual breakfast meeting and thank you for agreeing to break bread with us…

What is an Ombudsman?

October 31, 2018

The term “Ombudsman” is an indigenous Swedish, Danish and Norwegian term, rooted in Old Norse and essentially means “representative.” A prototype of an Ombudsman may have flourished in China during the Qin Dynasty (221 BC) and in Korea during the Joseon Dynasty. The first preserved use however is in Sweden.

About the OFSO

The main objective of the Office is to provide fair, sound assistance to customers who are not satisfied with their financial services provider and to mediate on behalf of those who have a complaint with their institution.

 

Contact Us

TRINIDAD
First Floor
Central Bank Building
Eric Williams Plaza
Independence Square
Trinidad, W.I.

TOBAGO
Second Floor
Caribana Building
Bacolet Street
Scarborough

Tel:
800 4FSO (4376) (868) 621-2288
Exts: 2650; 2657; 2681; 2685

Fax:

(868) 612-6387

Email:

info@ofso.org.tt